Contact LA Peptides
Questions about a product, an order or a batch COA? Email us and we will get back to you.
How to contact LA Peptides
The quickest way to reach us is by email at sales@lapeptidesusa.com. Write to us about orders, product specs, certificates of analysis or anything else about the LA Peptides range.
Contact LA Peptides about an order
If your question is about an order you’ve placed, include the order number from your confirmation email. You can also sign in to your account to check order status and history, which often answers the question straight away.
Product and COA questions
Each product page lists the amount, format, SKU and storage notes, and most vials carry a QR code that opens the batch certificate of analysis. If something on the COA doesn’t match your vial, or you can’t find a detail you need, email us with the product name and the lot number from the label.
Before you write, it may help to look at our peptide FAQ, the lab testing page and the reconstitution guide. They cover the questions we hear most often.
What we can help with
- Order status, order details and changes before an order ships
- Product specs, strengths, formats and SKUs
- Certificates of analysis and lot numbers
- Storage and reconstitution of the products we sell
- Questions about bundles and which sizes to choose
When you contact LA Peptides, write from the email address on your order if you can. It makes it much easier to find your details.
Your privacy when you contact LA Peptides
We only use what you send us to answer your question and look after your order. Our privacy policy explains what we keep and why, and our terms and conditions cover orders and research use.
Before you contact us
What should I include in my email?
Your order number if you have one, the product name and a short description of the question. That lets us answer in one reply.
Where can I see my orders?
Sign in to your account to see order history and details.
I have a question about a batch COA. Who do I ask?
Email us with the product name and the lot number printed on the vial label.
Can you advise on use in people or animals?
No. Our products are sold for laboratory research only, so we can only help with product, order and lab-handling questions.
For background reading on a compound, PubMed is a good first stop. For anything about your order, email us.
Still browsing?
Search 95 research products in the LA Peptides shop.
LA Peptides sells products for laboratory research use only. We can’t give advice on human or veterinary use.